Case study

In just 13 months, Netcompany effected a complete replacement of the system for a more flexible and modern platform – for the benefit of happy customers

Telmore, an innovative flagship in the Danish telecommunications industry, was hampered by an outdated billing platform. In just 13 months, Netcompany created a more flexible and modern platform.

Netcompany performed an analysis of Telmore’s existing IT landscape, focusing on business agility, stability and costs, resulting in a complete replacement of the system for a more flexible and modern platform. The processes include invoicing, sales, rating, customer service and much more.

This project was crucial for Telmore’s future and was owned and supervised by senior management.
 

Results

• An agile customer billing platform
• A constant flow of new innovative product releases with more effect and stronger reach
• High system quality and customer satisfaction – securing Telmore’s position as the flagship in the Danish telecommunications industry