With mit.dk, Danes get a digital mail solution that meets the communication needs of the future. With mit.dk, it will be possible to read and respond to digital mail as soon as it is received, and in the future, Danes will be able to collect their patient chart from the doctor and pay their bills – all via mit.dk.

”Today, we are launching a visionary and innovative solution for digital mail in Denmark, which will change the way we communicate. Mit.dk is a digital bridge where, with the citizen's consent, we create a hub for the things that impact our lives. We Danes are at the forefront when it comes to the use of modern digital solutions, and our digital mail solution must also reflect this,” says André Rogaczewski, co-founder and CEO of Netcompany, which is behind mit.dk. 

Mit.dk's launch marks the first time the majority of the primary healthcare system has a secure and shared platform for sending digital mail and communicating to Danes alongside digital mail from the public sector – which means Danes avoid having to use several different apps.

For Danish patients, this means that information and communication from more than 3,500 general practitioners, 1,200 specialists, 1,700 dentists and several hundred physiotherapists, psychologists, private hospitals and chiropractors can be sent securely via mit.dk.

”The goal for mit.dk has always been to make everyday life easier for Danes. We are receiving more and more digital mail in Denmark, and therefore, the technology needs to keep up with that development. Today, we need to open different apps every time we need to pay a bill or get information from our doctor. Why not gather everything in one place? That is what we want to do with mit.dk,” André Rogaczewski says and continues:

”In the coming months, new smart functions will be added to mit.dk. Danes can look forward to using mit.dk to e.g. retrieve patient charts from the doctor and send them directly and securely to their insurance company, pay parking fees or have their payslip monitored by a digital assistant which sends a notification if changes occur – all examples of simple services in mit.dk that will help Danes in a busy everyday life.”

During 2022, Danes will also be able to receive digital mail from a number of companies and organisations that have entered into agreements with mit.dk, including Norlys, Visma, Topdanmark, Industriens Pension, PensionDanmark, If Forsikring, HK and DK Hostmaster. The companies' own self-service solutions will be integrated with mit.dk, giving Danes simple and fast user experiences across mit.dk and, for example, the online bank or the insurance company's self-service site.

The great support for the platform means that, in the coming year, the majority of Danes over the age of 15 will receive important digital mail from private companies and organisations that will only be available via mit.dk – including payslips for more than 800,000 Danes that will only be shown in mit.dk, just as mit.dk and Visma will offer a login to young workers aged under 15 who do not have NemID nor MitID, so they can receive payslips in a secure manner.

”We are immensely proud of the impressive support mit.dk has received, even before the platform has been launched. This shows a great demand for our digital mail solution in Denmark, where prices are low and innovation is high,” says André Rogaczewski.

The launch of mit.dk takes place on the same day as the "Next Generation Digital Mail" (NgDP) is taken into use in public Denmark. Netcompany has developed and delivered the IT solution for Digital Mail to the public sector after Netcompany won the tender in 2019.