AIRHART: a smarter, greener and more profitable way to operate airports

An airport is a complex ecosystem of environments, services, vehicles and supporting systems, which all consume energy and resources. As airport operators face increasing pressure to reduce their climate impact, we wanted to develop a digital platform that would help airports to be more efficient and therefore better for the environment.

No one understands airports better than the people who operate them. In 2020, we partnered with Copenhagen Airport (CPH) to launch a joint venture: Smarter Airports. CPH is a leading international airport with nearly 30 million passengers per year. As such, they have in-depth knowledge and expertise on how to develop and operate an efficient and modern airport. So together we are developing our Smarter Airports platform: AIRHART.

We believe that taking a holistic, system-wide approach is the key to sustainable airport management. AIRHART connects all airport stakeholders in one platform – from airlines and airport operators to authorities, service providers and ground handlers. Our collaboration with CPH provides opportunities for mapping and integrating vast amounts of data used by these stakeholders on traffic handling, passenger experience, baggage and security – by way of data, algorithms and AI.

“At CPH we made a bold move and got rid of our old core legacy system. We replaced it with a modern, flexible and modular platform, enabling us to transition, scale and develop in sync with changing needs and requirements.”

Christian Poulsen, COO / CIO Copenhagen Airports

AIRHART will make it possible for airport operations to optimise planning and execution of daily tasks. For example, reducing energy consumption in terminals that are not being used. The platform is extremely flexible and easily adapts to changing requirements, thanks to the collaborative approach which facilitates sharing of insights. AI and machine learning help to better predict customers’ consumption patterns – reducing waste and overproduction. In this way, AIRHART will allow airports globally to build
a digital twin, making it easier to calculate where improvements and adjustments are possible and required. Finally, it will also allow them to play an active role in turnaround management, leading to reductions in emissions and efficient use of resources.

Among several benefits of AIRHART are access to real-time big data to conduct meaningful data analytics, visualisation and discovery: unified data perspective across the ecosystem as well as data-driven suggestions for continuous improvement – and much more.

By facilitating a more effective business infrastructure, Smarter Airports will enable airports all over the world to reduce their climate impact. Looking ahead, our vision is for AIRHART to be recognised as the market-leading digital platform for efficient and sustainable operation of the airports of the future.