We have worked in service, across industries, for many years. We place ourselves in the customer's shoes and, at the same time, understand your challenges. That way, we can create a foundation for integrated processes and IT solutions that give you a unique competitive advantage in this rapidly developing sector.
We help many of the largest service companies to put the customer at the centre of all their systems and processes, creating a unified view of the customer journey across departments and processes. We have vast experience with the two leading CRM systems on the market - Microsoft Dynamics CRM and Salesforce. Read more here: CRM and marketing.
We use this customer journey overview to create personalized self-service solutions and to ensure a relevant 1:1 dialogue with clients, with a view to generating additional sales and strong customer loyalty.