Junior It-supporter

Job Description

 

Job Description 

We are looking for you who are a recent graduate and will provide support to over 3000 colleagues. In Netcompany, you will be a part of growing and internationally recognized company that develops significant solutions for both the private and public sector. Our consultants need good and reliable people behind them, and therefore we are now looking for you who are driven by helping others. 

Tasks and challenges: 

 As part of IT Services in Netcompany, you are part of a global support team where together provide support both on-site from our office in Delft and online with over 3000 users in Norway, Denmark, Poland. UK and Vietnam. We ensure that you have a challenging everyday life with good development opportunities both professionally and personally. 

In Netcompany you will quickly become acquainted with new processes and technical solutions, the learning curve will be steep, and it is crucial that you are driven by learning new things. In return we guarantee that you will be a part of an essential and professional department that is responsible for the business running. In short, you get a workday where you make a difference. 

As an IT supporter, you will among other things: 

Take the role of Single Point of Contact (SPoC) in Netcompany and thus act as an ambassador for IT Services. Provide support on O365, including Teams, Outlook, SharePoint, as well as local applications on PC and mobile devices Perform practical tasks such as preparation and installation of equipment for new and existing employees Participate in workplace maintenance and maintain meeting rooms, video conferencing and inhouse printers. Participate in the purchase and distribution of hardware and software 

Who are you? 

Do you find pride in always meeting the end users with commitment, understanding and service at high level? We are looking for you who are accommodating by nature and thrive in an outgoing role with a large contact area and a wide range of tasks. You take full ownership of you work tasks, are very service-minded and understand the importance of positively supporting the business and the team you work in.  

As a person, you are structured, thorough, responsible, and flexible. You can work independently and proactively based on overall framework. 

Furthermore, we envision that you have: 

Relevant education or certificate in IT support / computer technology with good results. 0-3 Years’ experience working within an IT department, providing support to end users. Fluent in Dutch and English both orally and writing, so you can communicate smoothly with suppliers and colleagues both nationally and internationally. Good knowledge of the Windows 10 platform and other Microsoft technologies. 

It is an advantage if you have knowledge of one or more of the technologies: 

Office 0365 

Active Directory 

SharePoint 

Audio & Video technology 

Microsoft Exchange 

 

 

Qualifications

Furthermore, we envision that you have: 

Relevant education or certificate in IT support / computer technology with good results. 0-3 Years’ experience working within an IT department, providing support to end users. Fluent in Dutch and English both orally and writing, so you can communicate smoothly with suppliers and colleagues both nationally and internationally. Good knowledge of the Windows 10 platform and other Microsoft technologies. 

It is an advantage if you have knowledge of one or more of the technologies: 

Office 0365 

Active Directory 

SharePoint 

Audio & Video technology 

Microsoft Exchange 

Arbejdssted
Netherlands
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